Shipping Policy

WILD PRAIRIE CATTLE CO SHIPPING POLICY

 

Processing Time: 

We try our absolute best to ship out orders within 48 hours depending on the day you place your order. Due to only myself fulfilling orders, please allow 3-5 business days for me to get your order shipped out.

 

Express Shipping: 

If you need your order shipped out sooner we have faster shipping services provided at checkout. Due to our fulfillment time, faster shipping does not mean that we ship your order out before the scheduled ship date. If you're needing us to fulfill the order faster, please send an email to wildprairiecattleco@gmail.com and we will try our best to accommodate. Canada Post will be responsible for delivering your package on time once they receive your package. All shipping services provide an expected delivery date once you type in your address. However, these shipping services can experience delays that are out of our control. Wild Prairie Cattle Co is not responsible for lost, delayed, or stolen packages. You will need to contact Canada Post to file a claim. 

 

Incorrect Shipping Address: 

Please email wildprairiecattleco@gmail.com right away if you notice the address you entered on your order is incorrect. If your order has already been shipped out, you will be responsible for paying a reship fee. 

 

International Orders: 

International orders may have to pay import fees separately from our website. Keep in mind most import fees are charged on top of your order and shipping you’ve already paid when using Canada Post shipping services. These fees are requested from the government, that Wild Prairie Cattle Co is not responsible or required to pay for.

 

Payment Issue:

Please make sure your card information matches your billing address for your order to successfully go through. If you are charged but did not receive an order number, your order did not go through. Once your order has successfully gone through, you will receive an order number. 

 

**Note

All orders are shipped out of Saskatchewan. Please keep in mind I am the only person shipping out orders. Also, please be patient with me as I do work a full time job and do all shop business after work hours. If I am on vacation I will leave a note on the header of my website to ensure you know that your order will not ship out until I return. Please allow 48 hours after sending us an email to respond, if you do not receive a response after two days please send another email (this applies for weekends as well). We appreciate your love and support so much and hope you love your order!