Return Policy
WILD PRAIRIE CATTLE CO IN-STORE RETURN POLICY
Thank you for shopping with Wild Prairie Cattle Co!
If you are not completely satisfied with your purchase, eligible item(s) may be returned within 14 calendar days of the purchase date.
All eligible returns will be issued as store credit or exchange only. Refunds to the original payment method are not offered.
All returned items must be in new and unused condition, with all original tags attached.
To Be Eligible for Return:
- Returned item(s) must be brought back within 14 calendar days of the purchase date.
- Returned item(s) must be unworn, unwashed, undamaged, in original condition, and with all original tags attached.
- Returned item(s) must be accompanied by the original receipt.
- Returned item(s) will not be accepted if there are stains, rips, missing rhinestones, excessive amounts of hair or fur, or any other signs of wear or damage.
- All returned items are subject to inspection to confirm they meet the eligibility requirements above.
- If the return does not meet the above criteria, the return will not be processed.
How to Complete an In-Store Return:
- Bring the item(s) and your original receipt to Wild Prairie Cattle Co within 14 calendar days of purchase.
- Once the item(s) have been reviewed and approved, store credit or an exchange will be issued.
These Items Cannot Be Returned:
Sale items, jewelry, intimates, or any other item marked final sale are FINAL SALE and cannot be returned or exchanged.
Damaged Item(s):
If you believe your item was damaged at the time of purchase, please notify staff immediately or contact wildprairiecattleco@gmail.com as soon as possible.
Items damaged through wear, misuse, or improper care after purchase will not be eligible for return.
QUESTIONS
If you have any questions concerning the in-store return policy, please contact us at:
Email: wildprairiecattleco@gmail.com
WILD PRAIRIE CATTLE CO ONLINE RETURN POLICY
Thank you for shopping with Wild Prairie Cattle Co!
If you are not completely satisfied with your purchase, eligible item(s) may be returned within 30 calendar days of the order date.
All eligible returns will be issued as store credit or exchange. Refunds to the original payment method are not generally offered. Any exception will be at the sole discretion of the owner and will be subject to a 5% restocking fee to help recoup transaction costs.
Original shipping charges are not refundable. Customers are responsible for the cost of return shipping. Exchanges requiring an item to be shipped back to the customer will also be subject to a reshipping fee.
All returned items must be in new and unused condition, with all original tags attached.
All online returns must be approved before being shipped back to Wild Prairie Cattle Co. Packages returned without prior approval may be refused or returned to the customer at the customer's expense.
To Be Eligible for Return:
- All returns must be postmarked within 30 calendar days of the order date.
- Returned item(s) must be unworn, unwashed, undamaged, in original condition, and with all original tags attached.
- Returned item(s) must be returned in the same condition in which they were received.
- Returned item(s) will not be accepted if there are stains, rips, missing or damaged rhinestones, excessive amounts of hair or fur, or any other signs of wear or damage.
- All returned items are subject to inspection to confirm they meet the eligibility requirements above.
- If the return does not meet the above criteria, the return will not be processed and the item(s) will be returned to the customer at the customer's expense.
How to Complete an Online Return:
- Email wildprairiecattleco@gmail.com with your order number and reason for return. Returns must be approved before being shipped back.
- Once you receive approval, package the item(s) securely and mail them back to Wild Prairie Cattle Co.
- Once the returned item(s) are received, they will be inspected to confirm they meet the return eligibility requirements.
- Once approved, store credit or an exchange will be issued.
- If a refund to the original payment method is approved as an exception by the owner, a 5% restocking fee will be deducted from the refund amount.
We recommend keeping your return shipment tracking number until your return has been completed. Wild Prairie Cattle Co is not responsible for return packages that are lost in transit.
These Items Cannot Be Returned:
Sale items, jewelry, intimates, or any other item marked final sale are FINAL SALE and cannot be returned or exchanged.
Damaged Item(s) or Incorrect Order(s):
If you receive an item that is damaged or incorrect, please email wildprairiecattleco@gmail.com as soon as possible so we can address the issue.
We recommend reporting damaged or incorrect items within 2 days of receiving your order and including photos showing the issue.
Items damaged through wear, misuse, or improper care after delivery will not be eligible for return as a damaged item.
Order Cancellation:
If you no longer require an item you ordered, please email wildprairiecattleco@gmail.com with your order number as soon as possible.
Orders that have already been shipped cannot be cancelled. Once an order has shipped, the regular online return policy will apply.
Approved order cancellations will be issued as store credit. Refunds to the original payment method are not generally offered. Any exception will be at the sole discretion of the owner and will be subject to a 5% restocking fee to help recoup transaction costs.
IMAGE DISCLAIMER
The exact colour of merchandise may vary depending on the device or display being used, screen settings, and indoor or outdoor lighting.
We make every effort to ensure our product photos represent our merchandise as accurately as possible; however, actual colours may vary slightly from what appears on your screen.
QUESTIONS
If you have any questions concerning the online return policy, please contact us at: